Policies

Confidentiality

Everything you share in session or by written/electronic communication is kept strictly confidential and protected under Canadian and Ontario privacy laws, including the Personal Health Information Protection Act (PHIPA), the Personal Information Protection and Electronic Documents Act (PIPEDA), and the guidelines of the College of Registered Psychotherapists of Ontario (CRPO). Your personal information and session content will not be shared without your consent, except in situations where I am legally required to do so, such as:

  • clear and imminent risk of harm to yourself or others

  • disclosure of abuse involving a minor

  • if records are required by court order

Whenever possible, I will discuss any necessary disclosure with you beforehand.

Privacy and Personal Health Information

Your personal information is collected, stored, and managed in compliance with PHIPA and PIPEDA. This means:

  • records are stored securely

  • access to your information is restricted

  • data is used only for clinical and administrative purposes related to your care

  • you have the right to request access to your records

  • you may request corrections to your information

I take your privacy seriously and strive to create a space where you feel safe, respected, and protected.

Cancellation and Rescheduling

Life happens, and plans sometimes change. If you need to cancel or reschedule a session, please provide at least 24 hours notice. Sessions cancelled with less than 24 hours notice may be subject to a cancellation fee.

Session Length

Sessions are 50 minutes in length. This allows time to settle in, explore what needs attention, and integrate before closing the session.

Late Arrivals

If you are running late, I will do my best to accommodate you. However, sessions will still end at the scheduled time, and the full session fee may apply.

Fees

My current session rates are determined by my practicum placement site. If you have questions about fee structure or sliding scale availability, please feel free to contact me directly.

Registration and Professional Standards

I am currently practicing as a Registered Psychotherapist (Qualifying) and completing my clinical training hours toward full registration. I adhere to the ethical and professional guidelines of the College of Registered Psychotherapists of Ontario.

CRPO Registration #19243

Contact and Booking

At this time, communication and scheduling are managed through my supervised placement site. You may reach me at:

rachel.meadowbrook@gmail.com

I will respond as soon as I am able and can guide you through next steps.

Safety and Crisis Support

I am not able to provide immediate or crisis-based support outside of scheduled sessions. If you are in crisis or need urgent mental health assistance, please contact:

  • your local crisis line

  • 911 if there is immediate risk

  • or go to your nearest emergency department